The work that Maine Intercultural has done in our district has been transformative. This has sparked new initiatives, the move to have additional training, and the realization of what work we need to do. [W]e now have a common language and structure to have conversations about all kinds of situations, opportunities and dilemmas that have presented themselves. We have a framework to discuss differences of perspectives related to religion, race, socio-economic status, gender identity, and other ways difference presents itself in our community. This has made it much easier to address and diffuse, and in some cases prevent challenging situations.
— Gretchen McNulty, Director of Learning, Falmouth Public Schools

Intercultural Development Inventory® (IDI®)

The IDI is the premier instrument, used nationally and internationally, to measure a group’s and individuals’ abilities (skill sets and mindsets) to bridge effectively across cultural differences, so as to create an inclusive work environment. In other words, does the group have an “intercultural mindset” that welcomes and leverages difference, a “monocultural mindset” that inadvertently suppresses, ignores, or judges difference, or something in between? Additionally, and perhaps equally impactfully, it quantifies where a group perceives it is versus where it actually is in its approach to difference and/or diversity, equity, and inclusion work. Knowing this information allows the group to understand its intercultural strengths as well as its gaps and how this will play out in a school or workplace. Teams report that learning this “common language” of the IDI has been transformative in bridging across all kinds of differences (age, race, ability/disability, class, national origin, etc.) within the group, itself, and allowing the group’s intentions to match its actual impact.

  • The premier cultural competency measurement instrument.

  • Recognized nationally and internationally as the “gold standard” by corporations, schools, governments, and non-profit organizations.

  • The IDI® results provides practical, actionable, in depth information.

  • The IDI® is grounded in theory and has been rigorously tested for validity.

  • The IDI® is developmental, meaning it shows a pathway for intercultural growth, and allows trainings to be customized the group’s or the individual’s level of intercultural development.

  • Research supports that “training and leadership development efforts at building intercultural competence are more successful when they are based on the individual’s or group’s underlying developmental orientation as assessed by the IDI®.”

  • The IDI® generates both a group profile and individual profiles, including “a customized, Intercultural Development Plan (IDP) that guides an individual through a series of activities and self-reflections that developmentally build intercultural competence.”

    Consists of 50 items, is given online, and takes about 15-20 minutes to complete.

IDI® regulations requires a Group Debrief with the delivery of group results. Following that, if individuals would like to receive their individual results, they must schedule an Individual Debrief.

Individual results are NEVER revealed in the Group Debrief; they are only revealed to the individual who took the assessment.

On a case by case basis, and typically as part of an Individualized Intercultural Coaching Program [link to bottom of page], individuals may participate in an Individual Debrief without taking part in a Group Debrief

Group Debrief of IDI® Results, Including Customized Intercultural Training and Group Report

(4-6 hours)

  • Review or introduce foundational intercultural concepts

  • Explore the Intercultural Development Continuum and its 5 Developmental Orientations

  • Understand the strengths and limitations/gaps/areas for growth for each Developmental Orientation

  • Present and reflect on group results

  • Relate this new knowledge to current group goals and challenges

Individual Debrief of IDI® Results, Including Individual Report and Outline of Individual Development Plan (IDP®)

(1-1.5 hours)

  • Reflecting and making sense of the results

  • Understanding individual strengths and gaps

  • Setting intentions and intercultural goals

  • Outlining the steps of an Intercultural Development Plan (IDP)

Best practice requires a MICC representative to meet individually with each participant to deliver his/her/their individual report and outline of Intercultural Development Plan©, an experience that participants consistently describe as transformational. This highly individualized and confidential meeting allows participants to deeply understand their own strengths and gaps and begin an Intercultural Development Plan©. Note: per IDI, LLC international regulations, individual IDI results are available only by participating in an individual debrief with a Qualified Administrator, such as MICC. Individual scores are not revealed to anyone other than the participant.

Intercultural Conflict Style Inventory® (ICS®)

Conflict happens—no matter what culture you’re from. But when you’re working in a multicultural setting, knowing more about how different national cultures (including your own!) deal with conflict, gives you the language, the skills, and the mindset to work effectively through it. One excellent way to do this is by taking the Intercultural Conflict Style Inventory® (ICS®).

  • “The leading tool for identifying core approaches to improving communication, resolving conflicts and solving problems across cultural differences,” Mitchell Hammer, Ph.D.

  • 18 item assessment, delivered electronically, that takes about 15-20 minutes to complete.

  • See for additional information

Specifically, and according to, ICS® allows people to:

  • “Increase cultural self-understanding of their own communication and conflict resolution approach

  • Increase cultural other-understanding—of diverse approaches others use to communicate ideas and resolve conflict

  • Better manage stress and anxiety that is often present in conflict situations

  • Use culturally responsive strategies in communicating your goals and interests to others

  • More accurately interpret the statements and actions of the other party”

Maine Intercultural Communication Consultants requires a 3 hour debrief/training with the delivery of group results. Following that, we recommend participants have an individual coaching session to better understand their personal scores, which typically takes 1 hour.


Individualized Intercultural Coaching Program

Once you have completed the IDI, and have received an Individual Development Plan (IDP), you may choose to engage in 1-on-1 intercultural coaching to progress through the stages of intercultural development. Participants report that because of the individualized nature of these coaching sessions, they are able to gain and refine intercultural skills in a way that is tailored to their unique needs, and receive precise feedback that keeps them moving forward in their intercultural growth.